Privacy Policy

Loopsy – Crochet & Knitting Companion

Effective & Last Updated: December 18, 2025

1. Scope

This Privacy Policy ("Policy") explains how Springtown Labs Inc. ("we," "us," "our") collects, uses, and shares information when you use the Loopsy iOS app ("App"). Your continued use signifies consent.

2. Information We Collect

  • Usage Data – Feature interactions, session length, crash logs.
  • Device Data – Device model, OS version, language, coarse IP address.
  • Payment Data – Apple receipt ID & subscription status (via RevenueCat).

3. How We Use Your Information

  • Operate, maintain, and improve the App.
  • Process in‑app purchases and manage subscriptions.
  • Send transactional notices and, with consent, craft‑related tips.
  • Detect and prevent fraud or policy violations.
  • Comply with legal obligations.

4. Legal Bases (EEA/UK)

We rely on (i) performance of a contract, (ii) legitimate interests (analytics, security), and (iii) consent (marketing notifications).

5. Sharing & Disclosure

We do not sell personal data. We share it only with:

  • Service providers (Firebase, RevenueCat, Apple) under strict confidentiality.
  • Authorities when required to comply with law or protect our rights.
  • A successor entity in a merger or acquisition, subject to this Policy.

6. Data Retention

Account data is kept while your account is active and up to 90 days after deletion, unless longer retention is required by law. Aggregated, de‑identified analytics may be stored indefinitely.

7. Security

Data is encrypted in transit (TLS 1.2+) and at rest. No system is 100% secure; please use a strong, unique password.

8. Your Rights

You may have rights to access, correct, delete, export your data, object to processing, or withdraw consent. Email support@getloopsy.com to exercise your rights.

9. Children's Privacy

The App is not directed to children under 13. We do not knowingly collect their personal data.

10. International Transfers

Data is stored in the United States. If you access the App from elsewhere, you consent to that transfer.

11. Changes to This Policy

Material updates will be announced in‑app or by email at least 7 days before taking effect.

12. Contact

Email: support@getloopsy.com